Home

Shop

Find A Store

earthbath® Help Center

Our products contain phenoxyethanoll at a concentration of about 0.4% in order to keep them from destabilizing, as well as to help prevent bacteria and germs from forming. Once the shampoo is mixed with water, it instantly becomes parts per million/billion (which means that it dilutes into oblivion instantly!).&#xA0;Learn more by visiting our <a href="https://www.earthbath.com/pages/ingredients-glossary" rel="noopener noreferrer" target="_blank">Ingredients Glossary</a>.

Some of our products contain phenoxytol at a concentration of about .4% in order to keep them from destabilizing, as well as to help prevent bacteria and germs from forming.

Why do earthbath® products contain phenoxyethanol?

Ingredient FAQs

How can I dilute earthbath® Shampoos and Conditioners?

Do I need to dilute earthbath® shampoo before using?

What is the pH level of earthbath® shampoos?

Does earthbath® have a tearless shampoo?

What earthbath shampoo can I use on my cat?

Why can't I use earthbath® Dirty Dog Shampoo on my cat?

Can I use earthbath® Conditioner as a leave in conditioner?

What should I do if I get shampoo in my pets' eyes?

My dog got some earthbath® Shampoo in her mouth. Do I need to call the vet?

Shampoos & Conditioners

What are earthbath® Grooming Wipes made of?

Are earthbath® Grooming Wipe pouches recyclable?

Are earthbath® Grooming Wipes flushable?

Can I use earthbath® Grooming Wipes on my dog or cat's face?

Will earthbath® Eye Wipes remove tear stains?

I forgot to close my wipes and now they are dry. What do I do?

Grooming Wipes

How often can I use earthbath® Sprays on my dog?

Can I spray earthbath® No Chew Spray on furniture or shoes?

Sprays

Product FAQs

Are earthbath® products gluten free?

What is the "vegetable-derived conditioner and detangler" ingredient in earthbath® Conditioner?

Is tea tree oil safe to use on my pet?

Why do some earthbath® products contain tea tree oil? I heard that is toxic to pets.

Why do earthbath® cat products contain aloe vera? I thought it was toxic to cats.

Can I just use baby shampoo on my dog?

Can I just use Dawn dish soap to wash my dog?

Can I just use baby wipes on my dog?

Why should I wash my cat?

Is it necessary to use conditioner after shampoo?

How often can I wash my pet with earthbath® products?

My dog has fleas. Can earthbath® help?

Are earthbath® shampoos flea treatment compatible?

How soon can I wash my pet after applying topical flea treatments?

My dog has really dry skin. What products can I use?

My dog has really itchy skin. What products can I use?

My pet has really sensitve skin. What products can I use?

Are earthbath® products safe to use on other pets like rabbits, hamsters, etc.?

Pet Grooming FAQs

What is the earthbath® Happiness Guarantee?

How can I speak to an earthbath® customer service agent?

Are earthbath® products tested on animals?

Do earthbath® products expire?

Are earthbath® products biodegradable?

Can I use earthbath® shampoo on myself?

Will earthbath® products help reduce human allergies?

What do I do if my pet has an allergic reaction?

Does earthbath® offer product refills?

How can I collaborate with earthbath® on social media?

Can I get some earthbath® samples?

Which organizations does earthbath® support?

General FAQs

How can I open a wholesale account with earthbath®?

I would like to use earthbath® products in my grooming salon or pet wash. How can I order your products?

Why do earthbath® products contain phenoxyethanol?Updated 2 hours ago